Customer Comments

As we mentioned on our turbo page, we know that it is helpful to hear about other people's experiences with a company before deciding to purchase. We have created this page for customer's comments that we have received after a transaction We hope that this helps you get a feel for what kind of business we do.



"Thank you for the prompt response.  When ordering there is a space that asks how I heard about your business, to which I replied "turbo dodge forums".  What I didn't say at the time was how highly recommended your business was on these forums.  I can see why, excellent service."  Rob -- 7/24/08



"Turns out you were correct, the oil problem was not due to the turbo. I had installed the fitting from the turbo to the oil return line 180 degrees out of line, i.e. I had flopped the fitting. This made about a 5 degree difference in the drop of the oil return line, about 1/4 inch. I had to make another return line to prevent the original one from kinking when installed, but that seemed to do it. Sorry for all the hassle."  Greg -- 7/15/08


 

"I received the turbo and it went on super easy and runs great, thanks for your help" Todd -- 2/08



Nearly a year ago I stumbled across your eBay store and bought a T3 rebuild kit for my Volvo. I inadvertently double tapped and bought two kits. As I had a spare T3, I figured to rebuild it ahead of time and have it ready for when I switched manifolds.

I had no idea what to expect when I opened up a turbo for the first time but your kit and instructions made it a breeze! I could have easily done the rebuild in an afternoon, but I chose to soak everything down overnight in parts cleaner. Went together perfectly and is working like a charm!! Now, I’ll rebuild the one I pulled off!! Thanks so much…I recommend you at every opportunity to fellow Turbobricks, Swedespeed and VolvoSpeed members as well as at VCOA meets. Y’all are the real deal…thanks!!

Nearly a year ago I stumbled across your eBay store and bought a T3 rebuild kit for my Volvo. I inadvertently double tapped and bought two kits. As I had a spare T3, I figured to rebuild it ahead of time and have it ready for when I switched manifolds.

I had no idea what to expect when I opened up a turbo for the first time but your kit and instructions made it a breeze! I could have easily done the rebuild in an afternoon, but I chose to soak everything down overnight in parts cleaner. Went together perfectly and is working like a charm!! Now, I’ll rebuild the one I pulled off!! Thanks so much…I recommend you at every opportunity to fellow Turbobricks, Swedespeed and VolvoSpeed members as well as at VCOA meets. Y’all are the real deal…thanks!! "Nearly a year ago I stumbled across your eBay store and bought a T3 rebuild kit for my Volvo. I inadvertently double tapped and bought two kits. As I had a spare T3, I figured to rebuild it ahead of time and have it ready for when I switched manifolds. I had no idea what to expect when I opened up a turbo for the first time but your kit and instructions made it a breeze! I could have easily done the rebuild in an afternoon, but I chose to soak everything down overnight in parts cleaner. Went together perfectly and is working like a charm!! Now, I’ll rebuild the one I pulled off!! Thanks so much…I recommend you at every opportunity to fellow Turbobricks, Swedespeed and VolvoSpeed members as well as at VCOA meets. Y’all are the real deal…thanks!! " John  -- 1/08




"I have just installed the K04 turbo again and I'm very pleased to tell you it is running perfectly! I found out the source of all my problems was a kink in the oil return line. It was creating back pressure which was forcing the oil back through the turbo and through the seals. Also, a hose line to the wastegate had a tear in it, which caused the jerky hesitation. Anyways, I'm so happy things finally worked themselves out and I wanted to thank you for all your time, effort, and energy that went into helping me solve my problem. It is very hard to find trustworthy mechanics or auto salesmen, and even though I was told by several my turbo was bad, you stuck by it saying it was perfectly fine, thank you. In the end you were right all along. If ever I need performance upgrades, you will be the first I contact. Thanks again Gerry, I've already started recommending you guys to my friends who own turbocharged cars."  Paul 


"Jim and Gerry, I just wanted to let you know that the turbo I received from you is working
GREAT! I'm not sure if it was the degraded state of my old turbo or the
porting and polishing of the newer turbo but I have instant boost at any RPM
like I have never had before. I am having a lot of fun on the back roads to
work. Thanks again for the outstanding service and stellar product. Your Customer for Life"  Mark


"Thank you for quick service response. It is nice to do business with a shop
that has a professional attitue and goes the extra mile for its customers."  
Blaine


"....you have been great and thanks for everything. G-pop shop really seems to know what they're doing and your customer service is way beyond anything that i have ever experienced when dealing with other turbo rebuild shops."  Travis



"I really appreciate everything you guys have done. Above and beyond every other seller that I have dealt with. Thanks again for everything."  Teren


"Just wanted to drop you a line to let you know that my car is running great.... It revs quick and the turbo sounds sweet. I have all my 250 horses back and probably a couple more that joined the herd."  Darren


"I have to say that I will be coming to you again when/if I need another rebuild or other work, and will refer my friends to you as well. Your responsiveness via email is outstanding. When I was looking for someone to do the work, you responded to my inquiry first; the other company I contacted took over three days to reply, well after my turbo was in the mail to you. My installation question was answered overnight. Clearly you understand the expectations of customers who regularly rely on email. Well done!"  Dan

 
"I am very very very very grateful for all of your advice.... I am refering your site and your ebay name to the turbo dodge and all other forums I frequent.  I really appreciate all the help that you gave me. I am very very pleased with the service I have received and have found a company I will do all my turbo buisness with from now on.... thnx agin very much"


"Thanks guys for a Great job.  The turbo looks better now than it did new!!  I can't wait to get it back on...
Thanks again for the Great service!!!"  Ronald


"Your customer service was great. I'm sure the whole project would not have
been as smooth if I had dealt with a different turbo shop. Add my name to
the LONG list of satisfied customers. G-POP SHOP IS THE BEST!!! Thanks again."  Taylor


"Got the turbo, it was received on thursday shipping was really fast. The turbo is awesome the work done was great can't wait to put it on. Thanks a lot for for everything. I will be sending my old turbo, don't know
when but it will be to you guys."  Nicis


"I manage customer service @ my work and must say, you are as prompt, courteous and reliable as I expect my crew to be. I appreciate all of your efforts and willingness to go that extra mile.....Thank you again.  I certainly will keep your name and reputation handy for any one I meet in need of your services."  Elissa


"Thanks a lot, the turbo came out amazing. I will recomend you guys to my friends and people on my mr2 owners club website. Great doing business with you."  Shane


"You guys have been an amazing help. I hope i dont have to send my turbo back to u again from my fault again but I know I can trust u guys.  I will surly recomend u to my friends with turbos and any other person who needs help."  Patrick


"thanks for getting the kit to me so fast... was all i needed to repair my spec 8.your instructions
were very clear and easy to follow."   Dan


"Gentlemen:    Thank you for the rebuild of my turbo - I have my old truck back.  Hooked onto the 5th wheel this afternoon and no "chatter" when attempting to accelerate.  Pulls it like a dream.  I could tell the difference in the first 50 feet I moved the trailer that there was more "oomp"."  Barry


"Just wanted to let you know that the turbo is running awesome, I am spooling almost 20psi with it and having a blast.... your equipment is working awesome, thanks for the quality product"  Andrew


"The turbo is doing great. Spools quicker and smoother than before. Thanks for the great work."  Scott


"You guys are super. Thanks for the update. I am very impressed with your response so I am sure you will do a good job. This makes me feel like I made the right decision to send it to you. Makes me feel like every thing is being taken care of. This is what I call customer service.... I respect your advice and opinions.... Up front you have proven yourselves to me and I don't think I need to worry about the quality of workmanship, it will be there.  As mentioned earlier, I have been impressed with your work ethics and customer support and in turn will support you and your business."  Wayne


"I just want to  thank you  guys for the work you did on my  ct-26 it is well done you will be getting  3 more turbos very soon."  Victor


"It's a pleasure doing buisness with you,its not very oftern one comes accross such proffesional helpful companies as yours, who give that little extra, taking time to input thier personal touches by keeping thier customers informed+helping out with advice."  Jo


"Thanks for your prompt responses and customer service. I can see why you have such good feedback on eBay. I’ll definitely recommend your shop to others! Thanks again!" Darren


"
I was very pleased with your service and quality of work.  As soon as I got the turbo I put it in and it works great so far.  It looks like a brand new piece and it has 0 shaft play which I'm not used to.  I left some feedback for you guys. Check it out."


"I like to thank everyone at the GPOPSHOP and would like to tell you that you are the best in the Business and you guy's are the real turbo rebuild Specialist's!!!" Armando


"I just got the turbo today and i got to say it looks great.  In fact, it looks brand new.  The 3 day shipping was big of you guys...thanks....I will recommend you guys if any of my friends need rebuilding....thanks for a great rebuild." Gordon



"I am just sending you guys an e-mail to let you know that I love the big T-28. It's an awesome turbo for the price. It is working like a dream." Shawn



"Gentlemen, I enjoyed your professional service.... I appreciate your approach and handling of this transaction and feel more confident with my online transaction. Since the engine is still waiting to run, I may end up ordering the rebuild kit shortly in order to thank your business and extend the life of this sleeper. Until then I eagerly await the arrival of the turbine shaft knowing I stored the turbo in the best way I could while waiting to find your kind of business." Ross


"Thank you guys so very much. I must say I have talked with many businesses and worked with many people in past years, none even comes close to your Customer Service. I hope to do further business with you." Nick


"Thanks so much for the rebuild I have never seen the turbo looking so good "  Sean


"It's time to say Thank You for the quality product and excellent service you gave me for my Saab 900 Turbo Convertible.  Wow!  It runs great." Ken


"My buddy with the F-350 said it is a huge improvement over what it was. All the power is back, no smoke and no oil leak...To top it all off he said it is getting 5 more miles to the gallon, thats a home run all the way around. "  Larry







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